FAQs

You can search for a provider by name, by specialty or by location. After you've entered your search criteria, select the "Search" button to the right.

By Name
Enter a doctor's name (Last, First) or a a facility name along with a city, state or zip.

By Specialty
Enter a specialty or keyword along with a city, state or zip.

By Location
Search for providers by entering a specific address, city, state or a zip code.

Advanced Search helps you search for providers using additional criteria to narrow down your results. After you've entered your search parameters, select the "Search" button at the bottom of the page. To remove all paramenters, select "Clear All."

Find the filter bar at the top of the screen where it says "You've Selected." To clear one filter at a time, click the "x" after the filter you want to remove. To clear all of your filters at once, click the "Clear All Filters" button at the far right of the filter bar.

Provider Search Results are a listing of all providers that match your search criteria.

Change your search or start a new search by selecting the "Modify Search" button in the far left corner of the header.

Select 'Refine Your Results' above the search results to refine your search radius, specialty or other criteria.

Swap between the Grid and List view using the icons in the upper right corner of the search results page.

Grid View
Search results are displayed on provider information cards, including photographs when available. Provider information cards are stacked on the page sorted by closest distance, alphabetically.

List View
Search Results are displayed in a list view sorted by closest distance, alphabetically.

Click on the name of the facility or provider to go to the profile page for contact information and more.

Click the "Get Directions" link in the provider search result. A new window will appear with the location plotted on Google Maps.

To text, email or print your results, simply select one of the below icons found at the top left corner of the results page. You will be prompted to share all providers or select only certain providers. Once you click "select only certain providers" you will be able to select each provider individually by clicking the "Select Provider" button in the top left corner of the provider card.

Please call Customer Service at
(800) 859-5995. For technical support please email support@viiad.com.

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